Return and Exchange Policy

  1. Cancellation Policy
  • Before Shipment: If you cancel your order before it has been shipped, we will provide a full refund.
  • After Shipment: Once your order has been shipped, cancellation is subject to our return policy.
  1. Return Policy
  • Eligibility: Returns are accepted within 3days of receipt. Items must be in their original condition, unused, and with all tags attached.
  • Exceptions: Certain items, such as personalized or custom-made products, may not be eligible for return.
  1. Return Process
  • Contact Us: Please contact us to initiate a return and receive return instructions.
  • Shipping: You are responsible for the cost of return shipping.
  1. Refunds
  • Processing Time: Refunds will be processed within [Number] business days of receiving the returned item.
  • Original Payment Method: Refunds will be issued to the original payment method used for the purchase.
  1. Damaged or Defective Items
  • Replacement: If you receive a damaged or defective item, please contact us immediately for a replacement or refund.
  1. Shipping Errors
  • Correction: If we ship the wrong item, we will correct the error and provide a prepaid return label.